|
A 2003 research study by Accenture, INSEAD, and Stanford
University found that the main reason for supply chain project
failures is an inability to make the technology work as
promised. Such failures generally can be traced to:1. The
immense complexity of bringing supply chain optimization science
into an operational environment
1. Supply chain solutions use very intricate optimization
algorithms and leading-edge, constraint-based planning
techniques that are complex and not widely understood.
2. Lack of deep implementation experience
Superior technology development and implementation skills are
manifested best in the resources that do it most often. Such
experience is particularly hard to find in a corporate
environment, since the same large-scale implementation is almost
never completed more than once. Moreover, some supply chain
solutions are so new that company-resident experience – and even
external expertise – is rare.
3. Lengthy lead times
Long delivery time can increase risk, compromise quality,
undermine resource continuity, engender cost overruns, and make
it difficult to sustain sponsor support and enthusiasm.
4. Insufficient focus on the management of change and the
delivery of real business value
Supply chain projects nearly always require the successful
implementation of new or redesigned business processes and the
inculcation of organization wide change. Unfortunately, the
effort needed to create high-performing, low-risk, integrated
systems can sap a company’s ability to effect process and
culture change. Simply put, there is insufficient time, energy,
or money remaining to properly manage the change! |